[Insight Name]

Tags insights [tags]

Tip

[One-sentence summary of the insight]

What we learned

[When/where this learning emerged, and what we learned]

[2-3 paragraphs about the experience and what we learned]

Why it matters

[How this insight affects delivery/design decisions]

• [Specific impact 1]

• [Specific impact 2]

• [Specific impact 3]

Practical implications

Based on this learning:

• We now [specific change/practice]

• We recommend [specific action]

• We avoid [specific pitfall]

Related resources

• See pattern: [Link to related pattern if applicable]

• See guidance: [Link to related guidance if applicable]

• Other insights: [Link to related insights]

---

Document Information

• Reference: documentation/insights/insight-template.rst

• Last Edited By: Chandima Dutton

• Last Edited: 8th June 2025 at 11:10 UTC

• Effective from: 8th June 2025 at 11:10 UTC

• Git Commit: 49b033d

• Note: This is the current approved version. Printed or downloaded copies may be superseded; refer to docs.bettercourses.org for the authoritative version.